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Frequently Asked Questions


In the synapsis group program, numerous experts from the various company divisions work on a smooth roll-out. They can draw on experience from comparable SAP introduction processes in other organizations. Sufficient personnel and technical resources are provided for the roll-out.

So far, SAP S/4HANA has been successfully introduced at the following DRÄXLMAIER locations: at the pilot location in Braunau (Austria), at the battery plant in Leipzig (Germany), Landau as well at the Romanian locations in Timisoara and Hunedoara.

The aim of the synapsis program is to create a worldwide integrated process and system landscape for the DRÄXLMAIER Group. The new solution aims to keep pace with future company development and lend support in harnessing the broad array of potential borne by ongoing digitization.

The introduction of SAP S/4HANA Enterprise Management will particularly entail the optimization of processes in the Logistics, Quality, Purchasing and Finance divisions.

The new system landscape based on SAP S/4HANA was gradually introduced at our Romanian locations in Timisoara and Hunedoara:

1. The AMG Battery & S-Box product lines in Timisoara and the processes involved (finance and non-series logistics) in Hunedoara went live in October 2021 in the new SAP S/4HANA system landscape.

2. On February 21, 2022, the SAP S/4HANA rollout for the Ambient Light product line took place in Timisoara

3. On May 1st, 2023, the Romanian site in Hunedoara was completely and successfully converted to the new system landscape S/4HANA. All suppliers affected by these go-live dates have been informed of all changes in advance. You will also find a FAQ overview - with a focus on deliveries to the Timisoara (TEM) location - as well as a FAQ overview - mwith a focus on the Huneodoare (HUN) location - to answer any open questions you may have.

In addition, we are also happy to provide you with the accompanying documents, such as an overview of the parallel scenario for delveries (iespecially for cross-dock) and requirements for deliveries

If you have any further questions, please contact us via this mailbox.

All series suppliers who are affected by the SAP S/4HANA introduction at our new battery plant in Leipzig have already been informed in advance about the go-live date at the beginning of July 2021. Of course, we will remain in contact with the suppliers concerned with regard to the requirements and framework conditions for the SAP S/4HANA introduction until the go-live date. You will find an FAQ overview that is tailored for the battery plant in Leipzig in order to answer any open questions in advance.

If you have any further questions, please contact us via this mailbox.

All suppliers affected by the SAP S/4HANA implementation at our plant in Braunau were informed in advance about the go-live date on October 1st, 2020 as well as the resulting changes and any necessary adjustments. In addition, we have created an FAQ overview, based on the questions received, tailored for the rollout in Braunau. We hope to have finally answered all questions in this FAQ .

If you have any further questions, please contact us via the mailbox Supplier-info synapsis.

DRÄXLMAIER is providing information on the roll-out of SAP S/4HANA Enterprise Management in several steps and via various external channels. We have already provided general first information to the customers’ and suppliers’ contact persons. Additional information on the reasons for introducing SAP S/4HANA Enterprise Management and details regarding our synapsis program are available on this website at In addition, the FAQ list published here is regularly supplemented with further questions from customers and suppliers.

The rollout plan for all DRÄXLMAIER locations is currently being revised. As soon as the synapsis timeline has been updated, you will find further information inthe section “The procedure” which locations are being changed over when.

In the ongoing exchange with customers and suppliers, DRÄXLMAIER is ensuring that the transition is being carried out as smoothly as possible for both parties. All partners who are affected will be informed promptly about changes relevant to their various business divisions and potentially requiring adaptations on their part.

DRÄXLMAIER is informing customers and suppliers early on and on a regular basis about the effects of the roll-out that are relevant to their various business divisions. In addition, experts from the synapsis group program are available for questions. If required, we will test the new system with partners in good time.

You can contact your usual contact person so far at DRÄXLMAIER as a first step. In addition, we have set up mailboxes for customers and suppliers.

As a customer, please contact:
As a supplier, please contact: :

Here, you will receive responses directly from the DRÄXLMAIER managers of the overarching synapsis program or the respective company divisions. Please understand if we cannot answer your questions immediately in certain cases. However, the program team always tries to answer promptly. Of course, you can get in touch with the program team at any time with comments or suggestions.

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